Even more amazing was WD had software and documents for product lines they’d sold off to other companies. In a few minutes it’d FAX you the documents. The next step was to dial their toll free FAX-back service where (IIRC) up to four documents at a time could be requested. Western Digital in the pre It also had a documentation lookup feature where you could find the numbers. The millennium drives were the only ones I could not find any firmware for.įor quite a while I’d look for some file, couldn’t find it on any of my drives… “Oh. I searched for a long time for a firmware file to use with the procedures I’d found to fix Maxtor drives. I had a 36 gig Maxtor drive in the millennium family that managed to lose the part of its firmware stored on the platters. Posted in Repair Hacks Tagged 7200.11, bug, busy state, firmware, hard drive, seagate Post navigation grabbed an Arduino instead, using it as a USB-ttl bridge. In the tutorial uses a serial-TTL converter. From there he issues serial commands to put it into Access Level 2, then removes the cardboard for the rest of the fix. This is necessary to boot the drive without it hanging due to the bug. The image in the lower right shows the drive with a piece of paper between the PCB and the connectors which control the head. put together the tutorial which illustrates the steps needed to unbrick the 7200.11 hard drive with the busy state bug. Some searching led him to a hardware fix for the problem. There’s a firmware upgrade available, but you have to apply it before the problem shows its face, otherwise you’re out of luck. It stopped working completely, and he later found out the firmware has a bug that makes the drive think it’s permanently in a busy state. But that turned out to be the problem with Seagate HDD which he was using in a RAID array. Hard drive firmware is about the last place you want to find a bug.
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